PTE Shipment Discrepancy FormPlease use the following form to report any lost, damaged, or incorrect shipments. Submissions will be automatically sent to staff for review.Contact InformationPlease provide accurate contact information in case we need to discuss your claimYour Name *Please enter your nameCompany *Please enter your company's nameEmail Address *Phone *Please enter your phone numberPurchase Order # *Enter your Purchase Order Number used when placing your orderPTE Sales Order *Enter your PTE Sales Order Number assigned at order time. This is shown on your confirmation e-mail.Package DetailsPlease tell us about the shipment packagesCarrier *Please select an optionUPSEstesAAA CooperOtherTracking # *Please enter the tracking number of the packageCondition of Package *Missing (Not Delivered)Delivered Damaged (Partial Loss)Delivered Empty (Complete Loss)Other (Please specify in comments)Comments about this PackagePlease indicate the condition of the box.Was more than one package in this shipment damaged?YesAdditional TrackingPlease enter additional tracking numbers here. Only damaged packages need to be reported, please do not list other packages in the shipment without damage or losses.List of ItemsPlease indicate what items are missing/damaged, and the condition of each.Part # *Description *QTY Ordered *QTY Received *Condition *Please select an optionMissingDamagedMore items?(check for YES)Part #0 / 12Description0 / 50QTY OrderedQTY ReceivedConditionMissingDamagedMore items?(check for YES)Part #0 / 12Description0 / 50QTY OrderedQTY ReceivedConditionMissingDamagedMore items?(check for YES)Part #0 / 12Description0 / 50QTY OrderedQTY ReceivedConditionMissingDamagedMore items?(check for YES)Part #0 / 12Description0 / 50QTY OrderedQTY ReceivedConditionMissingDamagedMore items?(check for YES)Excessive Losses or DamagesHad more than 5 items damaged/lost on your shipment? Please upload an itemized list in the Provide Documentation section in PDF format. Be sure to include Part number, description, and quantities of the items.Documentation and ImagesIf the package was received damaged, please provide images of the following: The package with damage visible; The label with tracking visible (must be legible); Any damaged contents. If nothing was delivered, skip this step. NOTE: Pictures are very important for securing a claim with the carriers. If you do not submit pictures as described, the carrier may automatically deny the claim against the package, meaning PTE will subsequently deny the claim as well. Keeping damaged packages for collection by the courier is also vital in many cases.Upload fileDrag and Drop (or) Choose FilesPlease upload your images if available. IMPORTANT: Wait for your file to finish uploading before you continue.Review and SubmitPlease review the information below. If you need to edit your submission, you can jump to other steps above.Consent *I consent to share my information with Progressive Turf Equipment to use as required to process and handle this loss claim. I recognize that Progressive Turf Equipment may disclose my information to other parties (such as the carrier, insurance agents, etc) as required to process the claim. I understand that a replacement order may be created for replacement parts, and if the claim is denied it will be my responsibility to pay for the replacement parts. It is understood that Progressive Turf Equipment has final say in these matters, and submitting a claim does not guarantee acceptance.Send a copy of this discrepancy report to my e-mail?Yes, please send me a copy of my submission to the e-mail I provided.Submit ClaimPlease do not fill in this field.